North Central London CCG works with our statutory partners to promote the safety and wellbeing of vulnerable adults and children who may be at risk of being abused, neglected or exploited, and to safeguard them from harm.

What to do if you are worried a child, young person or vulnerable adult is being abused:

Safeguarding children

Safeguarding Children and Young People is everyone’s business. If you have concerns about the safety or welfare of a child or young person you should contact the relevant borough contacts below or in an emergency dial 999.

NSPCC offers free Advice and Information Service available 24 hours a day via phone: 0808 800 5000

The Working Together to Safeguard Children (2018) document contains further guidance on identifying child maltreatment. This document is currently being updated (2018).

Children & Families Contact Service
Tel: 020 7974 3317 (9am to 5pm)
Out of Hours Tel: 020 7974 4444

Tel: 020 8379 5555
Out of hours: 020 8379 1000

Tel: 020 8489 4470 (Monday to Thursday 8.45am to 5pm; Friday 8.45am to 4.45pm)
Tel: 020 8489 0000 (out of office hours including weekends)

Referrals via Haringey Council Single Point of Access Email:

Children’s Services team
Tel: 020 7527 7400

Disabled Children’s team
Tel: 020 3688 2828

Out of hours
Tel: 020 7527 7400

Complete the Children’s Services request for service form

Safeguarding adults

Some adults are more at risk of abuse than others. This may be because they are less able to take care of themselves or protect themselves from harm, or because they depend on others for their care. It may be because they lack the mental capacity to make certain decisions.

If you have concerns about the safety or welfare of an adult you should contact the relevant borough contact below or in an emergency dial 999.

Adult MASH
Social Care Direct

Tel: 020 8359 5000 (Monday to Friday, 9am – 5pm)
Out of hours tel: 020 8359 2000
Referral form:

Adult Social Care Access and Response Team
Tel: 020 7974 4000 (4444 out of hours) and select option 1,
Fax: 020 7974 5822

Tel: 020 8379 3196
Out of hours: 020 8379 1000)

Contact the First Response Team
Tel: 020 8489 1400

Access and Advice Team
Tel: 020 7527 2299

North Central London Child Death Review Arrangements

As part of new safeguarding arrangements, CDR (Child Death Review) processes are also required to transform. 

In October 2018 the Department of Health and Social Care and the Department for Education released new Child Death Review Statutory and Operational Guidance

It builds on statutory requirements set out in Working Together to Safeguard Children and clarifies how professionals and organisations across all sectors involved in a child death should contribute to the child death review process. 

Oversight for CDR processes will move from the Department of Education to the Department for Health and Social Care recognising that most child deaths are due to medical factors rather than safeguarding. The new guidance aims to:

  • improve the experience of bereaved families.
  • ensure that information from the child death review process is systematically captured in every case to enable learning and to prevent future deaths.

One requirement of the new guidance is the CDR processes must review at least 60 deaths per year. Within NCL there are currently an average of 80 deaths (<18 year olds) per year. Based on the last three years’ data the average number of deaths across the five boroughs is 80 (Barnet 20, Camden 11, Enfield 20, Haringey 20 and Islington 13). CDR partners in North Central London have agreed that a single NCL CDR process is established across Barnet, Camden, Enfield, Haringey and Islington.


Ananise Collins, NCL Child Death Overview Panel Administrator – 02036881343

When a child dies – a guide for parents and carers

Domestic Violence and Abuse Services

North Central London CCG works with our statutory partners to promote the safety and wellbeing of anyone at risk of domestic violence and abuse. Each North Central London borough has a separate advice and support service, offering support and protection to local residents at risk of domestic violence and abuse.

Please see the details for each borough’s service below.

Barnet Domestic Abuse One Stop Shop

Provide telephone support, information and advice.

Telephone: 0208 359 4797 (9.30 am – 12.30 pm on Thursdays)

Solace Advocacy and Support Service

Provide free and confidential support for women and men in Barnet affected by domestic abuse.

Telephone: 0203 874 5003


Camden Safety Net

The Camden Safety Net provides services to survivors of domestic abuse and/or sexual violence as well as to children affected by violence within Camden.

Telephone: 020 7974 2526 (Monday-Friday, 9am-5pm)



Enfield Council Domestic Abuse Hub

This service provides a multi-agency response to anyone fleeing domestic abuse in Enfield.

Telephone: 0800 923 9009 (Monday to Friday, 9am to 5pm)



Haringey Domestic Abuse Helpline

A support service provided by Haringey Council for residents who are experiencing/have experienced domestic violence.

Telephone: 0300 012 0213


Independent Domestic Violence Advocacy Service – IDVAS

A support service for women and men living in Islington who are experiencing/have experienced domestic and/or sexual violence.

Telephone: 0808 802 5565



National Domestic Abuse Helpline

24-hour freephone: 0808 2000 247

National Domestic Abuse Helpline website: