North Central London CCG works with our statutory partners to promote the safety and wellbeing of vulnerable adults and children who may be at risk of being abused, neglected or exploited, and to safeguard them from harm.

What to do if you are worried a child, young person or vulnerable adult is being abused:

Safeguarding children

If you have concerns about the safety or welfare of a child or young person you should contact the relevant borough contact below or in an emergency dial 999.

Children & Families Contact Service
Tel: 020 7974 3317 (9am to 5pm)
Out of Hours Tel: 020 7974 4444

Tel: 020 8379 5555
Out of hours: 020 8379 1000

Tel: 020 8489 4470 (Monday to Thursday 8.45am to 5pm; Friday 8.45am to 4.45pm)
Tel: 020 8489 0000 (out of office hours including weekends)

Referrals via Haringey Council Single Point of Access Email:

Children’s Services team
Tel: 020 7527 7400

Disabled Children’s team
Tel: 020 3688 2828

Out of hours
Tel: 020 7527 7400

Complete the Children’s Services request for service form

Safeguarding adults

Some adults are more at risk of abuse than others. This may be because they are less able to take care of themselves or protect themselves from harm, or because they depend on others for their care. It may be because they lack the mental capacity to make certain decisions.

If you have concerns about the safety or welfare of an adult you should contact the relevant borough contact below or in an emergency dial 999.

Adult MASH
Social Care Direct

Tel: 020 8359 5000 (Monday to Friday, 9am – 5pm)
Out of hours tel: 020 8359 2000
Referral form:

Adult Social Care Access and Response Team
Tel: 020 7974 4000 (4444 out of hours) and select option 1,
Fax: 020 7974 5822

Tel: 020 8379 3196
Out of hours: 020 8379 1000)

Contact the First Response Team
Tel: 020 8489 1400

Access and Advice Team
Tel: 020 7527 2299

North Central London Child Death Review Arrangements

As part of new safeguarding arrangements, CDR (Child Death Review) processes are also required to transform. 

In October 2018 the Department of Health and Social Care and the Department for Education released new Child Death Review Statutory and Operational Guidance

It builds on statutory requirements set out in Working Together to Safeguard Children and clarifies how professionals and organisations across all sectors involved in a child death should contribute to the child death review process. 

Oversight for CDR processes will move from the Department of Education to the Department for Health and Social Care recognising that most child deaths are due to medical factors rather than safeguarding. The new guidance aims to:

  • improve the experience of bereaved families.
  • ensure that information from the child death review process is systematically captured in every case to enable learning and to prevent future deaths.

One requirement of the new guidance is the CDR processes must review at least 60 deaths per year. Within NCL there are currently an average of 80 deaths (<18 year olds) per year. Based on the last three years’ data the average number of deaths across the five boroughs is 80 (Barnet 20, Camden 11, Enfield 20, Haringey 20 and Islington 13). CDR partners in North Central London have agreed that a single NCL CDR process is established across Barnet, Camden, Enfield, Haringey and Islington.