Where to go if you need medical help over Bank Holiday
With London still in lockdown, and residents being advised to stay home as much as possible, it can be hard to know what to do if you’re unwell. To help you access the right health service for your needs, we’ve provided information about the services available and what they offer so that you can make the best choice for you and your family.
Using the right health services is not only good for you, but helps the NHS as a whole by making sure resources are used in the right way.
Accessing NHS services
The health and care system is working together to ensure services are available to everyone who needs them during the coronavirus pandemic.
Some people may be feeling worried about seeking help at the moment. Please don’t delay seeking help, especially for urgent medical matters. A range of changes have been made to ensure care – for COVID-19 and non-COVID-19 related matters – is available in the right setting, to protect residents’ health and wellbeing.
If you have a symptom that could be cancer (such as unexplained blood that doesn’t come from an obvious injury, an unexplained lump, weight loss which feels significant to you or an unexplained pain that doesn’t go away), a maternity concern, or a routine appointment, the NHS is here to help you and can see you safely.
A&E is for life-threatening situations such as a heart attack or stroke and for the care of people who show the symptoms of serious illness or who are badly injured. In a life-threatening emergency, always dial 999.
If you need medical advice fast but it’s not life threatening then call NHS 111 and a fully trained adviser will be able to advise and suggest the best option for you.
The service is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
Depending on the situation, the NHS 111 team can:
- connect you to a nurse, emergency dentist or even a GP
- arrange face-to-face appointments if they think you need one
- assess if you need an ambulance and send one immediately if necessary
- book time slots at all A&E departments across Barnet, Camden, Enfield, Haringey and Islington (north-central London) for those who need them.
If you’re advised to go to hospital, it’s important to go.
If you or someone you care for feels unwell over the the Bank Holiday period, you can visit one of the following pharmacies for advice on a range of minor illnesses and injuries such as: colds and flu, sexual health and contraception, sickness and diarrhoea, cuts and grazes, and general health advice.