Getting help in mental health crisis

Mental Health

As with physical health concerns, your local GP practice is the first place to go when you have concerns regarding your mental health. Your doctor is there to help you with your mental health as well as your physical health. They will assess your circumstances and offer appropriate advice or treatment, or recommend local support options.

Local sector organisations in north and central London

Getting help in a mental health crisis

If you are not under the care of mental health services

  • First contact your GP and ask for an urgent appointment. This will allow you to discuss your experiences and situation with someone who can help you to identify what might be happening to you and organise further help for you if you need it.
  • If you do not feel that you can wait to see your GP then please click on the drop down menu below for the borough where you live. There is a number available 24 hours a day, 7 days a week.

If you are already cared for by mental health services in north and central London:

  • During working hours you should contact the team that coordinates your mental health care on a long term basis.

• If you are over 18 and living in Camden or Islington you can locate your service using the C&I Service finder.
• If you live in Barnet, Enfield or Haringey you can locate your service via the BEH BEH-MHT service finder.
• If you are under 18 or calling about a child or young person locate your local CAMHS service here: Camden, Islington, Barnet, Enfield or Haringey.

Barnet, Enfield and Haringey Mental Health Trust has a 24-hour crisis telephone service.  Call 0800 151 0023 if you live in Barnet, Enfield or Haringey and you are experiencing a mental health crisis. Help or advice is available from trained mental health advisors and clinicians, 24 hours a day, 7 days a week, 365 days a year.

Let’s Talk IAPT (Improving Access to Psychological Therapies)

Let’s Talk IAPT (Improving Access to Psychological Therapies) offers free and confidential talking therapies to people aged 16 and over. The service can help with a range of common problems including low mood and all anxiety disorders. For further information please visit the Let’s Talk IAPT webpage

Kooth, online counselling platform for children and young people

Kooth is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use. Kooth gives children and young people between 11 and 26 access to professional help when they need it; providing support from qualified counsellors seven days per week, until 10pm. 

Young people register anonymously on the site, which gives them access to drop-in or booked online chats with British Association for Counselling and Psychotherapy certified counsellors, psychotherapists and emotional wellbeing practitioners. They can log in to Kooth through any connected device. 

Kooth offers moderated peer to peer support, as well as giving young people access to downloadable self-help resources, forums and discussion groups. 
 Follow this link to access the Kooth website.

Good Thinking 

Good Thinking is an intuitive, easy to use online service which will help you find tools and information to help yourself feel better. From the basics of reading tips from other users on getting a better night’s sleep, right through to completing a clinically approved self-assessment, there is something to support you no matter who you are or what your circumstances may be.


Good Thinking can also help by connecting you with people in a similar situation to you. The service is free to everyone with a London postcode.

Follow this link to access to the Good Thinking website.

Barnet, Enfield and Haringey Mental Health Trust has a 24-hour crisis telephone service.  Call 0800 151 0023 if you live in Barnet, Enfield or Haringey and you are experiencing a mental health crisis. Help or advice is available from trained mental health advisors and clinicians, 24 hours a day, 7 days a week, 365 days a year.

Let’s Talk IAPT (Improving Access to Psychological Therapies)

Let’s Talk IAPT (Improving Access to Psychological Therapies) offers free and confidential talking therapies to people aged 16 and over. The service can help with a range of common problems including low mood and all anxiety disorders.

For further information please visit the Let’s Talk IAPT webpage.

Kooth, online counselling platform for children and young people

Kooth is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use. Kooth gives children and young people between 11 and 26 access to professional help when they need it; providing support from qualified counsellors seven days per week, until 10pm.


Young people register anonymously on the site, which gives them access to drop-in or booked online chats with British Association for Counselling and Psychotherapy certified counsellors, psychotherapists and emotional wellbeing practitioners. They can log in to Kooth through any connected device.

Kooth offers moderated peer to peer support, as well as giving young people access to downloadable self-help resources, forums and discussion groups.

Follow this link to access the Kooth website.

Good Thinking 

Good Thinking is an intuitive, easy to use online service which will help you find tools and information to help yourself feel better. From the basics of reading tips from other users on getting a better night’s sleep, right through to completing a clinically approved self-assessment, there is something to support you no matter who you are or what your circumstances may be.


Good Thinking can also help by connecting you with people in a similar situation to you. The service is free to everyone with a London postcode.

Follow this link to access to the Good Thinking website

Good Thinking

Good Thinking is an intuitive, easy to use online service which will help you find tools and information to help yourself feel better. From the basics of reading tips from other users on getting a better night’s sleep, right through to completing a clinically approved self-assessment, there is something to support you no matter who you are or what your circumstances may be.


Good Thinking can also help by connecting you with people in a similar situation to you. The service is free to everyone with a London postcode.

Follow this link to access to the Good Thinking website

You may access iCope, the local confidential psychological therapy service, without needing to go via your GP.

This service accepts self-referrals and offers treatment for a range of psychological problems, including anxiety and depression. Islington Mind and Manor Gardens are two local voluntary sector organisations that offer a range of mental health and wellbeing services that can be accessed directly without referral from a professional.

Getting help in a mental health crisis

If you are not under the care of mental health services

· First contact your GP and ask for an urgent appointment. This will allow you to discuss your experiences and situation with someone who can help you to identify what might be happening to you and organise further help for you if you need it.

· If you do not feel that you can wait to see your GP then please contact the C&I Crisis Single Point of Access on Freephone 0800 917 3333. This number is available 24 hours a day, 7 days a week.

If you are already cared for by mental health services provided by Camden and Islington NHS Foundation Trust

· During working hours you should contact the team that coordinates your mental health care on a long term basis. You can locate your service using the service finder.

· If you need urgent mental health support outside of that team’s working hours then you should contact the Crisis Single Point number above.

Getting help in a mental health crisis – for children and young people under 18

If you are a child or young person or calling about someone under 18 not under the care of mental health services


· First contact your GP and ask for an urgent appointment. This will allow you to discuss your experiences and situation with someone who can help you to identify what might be happening to you and organise further help for you if you need it.


If you do not feel that you can wait to see your GP then please contact the NCL 24-hour crisis telephone service on 0800 151 0023. Help or advice is available from trained mental health advisors and clinicians, 24 hours a day, 7 days a week, 365 days a year.


If you are a child or young person or calling about someone under 18 who is experiencing a mental health crisis and is already cared for by CAMHS mental health services in Camden or Islington


During working hours you should locate and contact your current CAMHS service (Camden, Islington, Barnet, Enfield or Haringey).


If you need urgent mental health support outside of that team’s working hours you can contact the NCL 24-hour crisis telephone service on 0800 151 0023. Help or advice is available from trained mental health advisors and clinicians, 24 hours a day, 7 days a week, 365 days a year.

Kooth, online counselling platform for children and young people

Kooth is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use.

Kooth gives children and young people between 11 and 26 access to professional help when they need it; providing support from qualified counsellors seven days per week, until 10pm.  Young people register anonymously on the site, which gives them access to drop-in or booked online chats with British Association for Counselling and Psychotherapy certified counsellors, psychotherapists and emotional wellbeing practitioners. They can log in to Kooth through any connected device.  

Kooth offers moderated peer to peer support, as well as giving young people access to downloadable self-help resources, forums and discussion groups. 

Follow this link to access the Kooth website.

Good Thinking

Good Thinking is an intuitive, easy to use online service which will help you find tools and information to help yourself feel better. From the basics of reading tips from other users on getting a better night’s sleep, right through to completing a clinically approved self-assessment, there is something to support you no matter who you are or what your circumstances may be.


Good Thinking can also help by connecting you with people in a similar situation to you. The service is free to everyone with a London postcode.

Follow this link to access to the Good Thinking website

Barnet, Enfield and Haringey Mental Health Trust has a 24-hour crisis telephone service. Call 0800 151 0023 if you live in Barnet, Enfield or Haringey and you are experiencing a mental health crisis. Help or advice is available from trained mental health advisors and clinicians, 24 hours a day, 7 days a week, 365 days a year.

Let’s Talk IAPT (Improving Access to Psychological Therapies)

Let’s Talk IAPT (Improving Access to Psychological Therapies) offers free and confidential talking therapies to people aged 16 and over. The service can help with a range of common problems including low mood and all anxiety disorders.For further information please visit the Let’s Talk IAPT webpage.

Kooth, online counselling platform for children and young people

Kooth is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use. Kooth gives children and young people between 11 and 26 access to professional help when they need it; providing support from qualified counsellors seven days per week, until 10pm.


Young people register anonymously on the site, which gives them access to drop-in or booked online chats with British Association for Counselling and Psychotherapy certified counsellors, psychotherapists and emotional wellbeing practitioners. They can log in to Kooth through any connected device.


Kooth offers moderated peer to peer support, as well as giving young people access to downloadable self-help resources, forums and discussion groups.

Follow this link to access the Kooth website.

Good Thinking

Good Thinking is an intuitive, easy to use online service which will help you find tools and information to help yourself feel better. From the basics of reading tips from other users on getting a better night’s sleep, right through to completing a clinically approved self-assessment, there is something to support you no matter who you are or what your circumstances may be.


Good Thinking can also help by connecting you with people in a similar situation to you. The service is free to everyone with a London postcode.

Follow this link to access to the Good Thinking website.

  • HAIL Ltd – provides professional care and support to people with learning and physical disabilities, mental health issues and autism in London.
  • Improving Access to Psychological Therapies (IAPT) – provides free telephone, face to face or online support for people with anxiety, depression and other mental health conditions.
  • MIND in Haringey – provides information, advice and support to anyone who is affected by mental health problems.
  • Nafsiyat – provides psychotherapy for patients from diverse cultural backgrounds.
  • Young Minds – mental health support for young people and includes a glossary of terms often used in mental health services.
  • Open Door – mental health support for young people aged 12-24. Young people can call or email for more information or to get an appointment.
  • Maytree – a sanctuary for the suicidal.