Working in partnership with patients, service users, carers and residents
The CCG is committed to involving and engaging residents and service users in the work that we do, from commissioning decisions to healthcare service design.
Engagement with patients, service users, carers and residents will be crucially important to the community health services and mental health services reviews and will help to shape the core service offer.
We will be engaging with a wide range of service user and carer groups across north central London in the coming months, to ensure a wide range of voices are included that reflects the diversity of our communities, including those who are socially excluded, vulnerable or experience the worst health.
There will be service user/carer representation on the review design workshops, joint steering group and Programme Board membership to make sure the service user and carer voice is central to our work and embedded throughout each phase of the review programme.
We are setting up a Residents Reference Group with representation from patients, service users, carers and residents from across the five boroughs to test the ideas and proposals that come out of the design workshops.
We also want to invite service users, carers and residents to share their views via a survey so that we can understand their current experience and views of community and mental health services.
How to give your views
We are keen to hear from patients, service users, carers and residents living in Barnet, Camden, Enfield, Haringey and Islington.
Due to the coronavirus pandemic and in line with national guidance, we will not be hosting face to face meetings at present. However, you can contribute your views in the following ways:
- by completing the online questionnaire (hard copies are available upon request)
- by volunteering as a service user, carer or resident representative on our Resident Reference Group
- inviting us to a meeting.
Invite us to join a meeting
The CCG is happy to come along to discuss the community health services and / or mental health services reviews at any meetings or events happening across north central London, for example, GP Patient Participation Group meetings etc.
To invite us to join a meeting please email us at: firstname.lastname@example.org